Privacy Policy
Last updated: January 1, 2026
Introduction
KAPUANA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services to book luxury villa accommodations in the Caribbean.
Information We Collect
We may collect information about you in various ways:
Personal Data
When you make a reservation or create an account, we collect personally identifiable information such as your name, email address, phone number, billing address, and payment information.
Travel Preferences
We collect information about your travel preferences, special requests, dietary requirements, and other details you provide to help us personalize your experience.
Automatically Collected Data
When you access our website, we automatically collect certain information including your IP address, browser type, operating system, access times, and the pages you have viewed.
How We Use Your Information
- To process and manage your villa reservations
- To provide concierge services and personalized experiences
- To communicate with you about your bookings and our services
- To send promotional communications (with your consent)
- To improve our website and services
- To comply with legal obligations
Information Sharing
We may share your information with villa owners and property managers to fulfill your reservation, third-party service providers who assist in our operations, and as required by law. We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Data portability
Contact Us
If you have questions about this Privacy Policy, please contact us at:
KAPUANA
251 Calle San Francisco
Old San Juan, PR 00901
Email: privacy@kapuana.com
Phone: +1 (787) 555-0123